Becoming A Breakthrough CEO: Laser Focus on the Customer

When your company is customer-centric and laser focused on your customer, the outcome is a true “hand-in-glove fit” that drives volume, pricing, and ultimately growth and profitability. Here are a few keys to this Breakthrough…
Unwinding

As we shelter in place, so many things are unwinding. Our routines, rhythms, and long ingrained ways of doing things have been upended. Upon finding many knots in my own life, I began to wonder, “When did I start getting wound up in the first place, tight, constricted, and just plain full?” It started with a deceptive and subtle yet unmistakable pattern. I said yes. To everything. Knot. Tighten. Grip. Pull. It’s time for a sea-change.
Life at Home…

Life at home, compelled by ‘shelter in place’ orders all over the State, is, well, unique. Not the right word. Interesting? Yes. Chaotic, stressful, overwhelming and taxing also apply. If you’re feeling this way, perhaps a few quick stories will lighten your load, and perhaps they will give you a new perspective, as they did me.